FAQs

Please note: Due to Covid-19, the upcoming holiday season as well as many other variables, we are no longer able to guarantee the shipping times quoted by our website. In most cases, these quoted times are accurate; however, they are no longer able to be guaranteed. Our available faster shipping speed options will still get your package to you faster than standard shipping, but we cannot guarantee that the package will arrive in the time quoted. This is simply out of our control. Because of this, we will no longer be able to refund the shipping cost if your package does not arrive in the time quoted, you will need to reach out to the carrier directly if this were to occur. We are always here to help with this process if needed. We will still be shipping orders 6 days a week to get your order to you as fast as possible. Orders typically ship within 1-3 business days. If you have any questions or concerns, please feel free to reach out to us directly. We are always happy to help. Thank you! 

 

Have other questions that are not answered here? Let us know via the contact form above! 

We are always happy to answer any questions you may have!

Q. Can I remove my push to start kit from my vehicle if I decide to sell it or move it to another vehicle?   

A. Yes, but the push to start kit is vehicle specific.  Your kit may or may not fit other vehicles.  Please contact us if you have any fitment questions. Please note that we may also be able to provide you with the necessary harness to fit your new vehicle at a reduced cost, without the need to purchase a whole new kit.  

 

Q. Am I able to return to a stock ignition switch and key if I want to sell my car or remove my kit?  

A. Yes, you can always reinstall your OEM key cylinder and ignition switch and return your vehicle to stock.   Just simply reverse the install instructions and plug your factory ignition switch back in. 

 

 Q. My car takes longer to start. Will I still be able to start my car with the push to start kit?  

A. Yes, instead of short pressing the button and releasing, what you can do is continue to hold the button and the starter will continue to turn the engine until you release the button. 

 

Q.   If my car battery dies will I have to reprogram the unit?

A. No, the Push to Start kit will never need to be programmed or reprogramed. When you receive your kit from us you can simply install it and plug everything in and it will work. You will not have to program it then nor if your car battery dies. Simply replace your car battery with a good one or jump start the car like normal and you are good to go.

  

Q. Can I use my S2000 start button with your kit? 

A. Unfortunately, no. Due to the way the S2000 button is designed it is not compatible with our kit. 

 

Q. How do I start my vehicle once the vehicle battery has gone dead?

A. All that will need to be done is either replace the battery with a known good one, or simply use jumper cables.  The module takes very little power to operate; in fact, less than the vehicle's engine computer.  So the unit may beep and operate normally, even though the car does not have enough power to start.  Once the battery is replaced or jumper cables are attached, there are no extra steps or reprogramming that will need to be done. Furthermore, the key tags also will function just like normal and will never need to be reprogrammed. They don’t have batteries that will ever need to be replaced either. 

 

Q. I have installed my antenna for my push to start kit on the back side of the lower dash panel, like in the install video. Now my blue key tags are not working once I reinstall the panel in the car. What do I do?

A.   The cause of this issue is interference with the antenna. This is caused by the large metal plate located behind this panel. This metal plate is held in with two 10 mm bolts and can be removed from the car to prevent this interference, if this is where you would like to put your antenna. The antenna can also be placed in many other locations which will not have this issue. **Please note that not every car will have this issue. This is mainly an issue on the del Sol where the gap between the metal plate and lower dash panel is minimal.

 

Q. My car has a manual transmission, if I ever have to roll start my car with this kit installed am I still able to do so?

A. It is possible to do as we have been able to do it ourself successfully; however, if done incorrectly the car could think that it has not been started and if you were to press the start button, would turn the starter over instead of turning the car off. If this were to happen you would have to stall the engine instead of turning the car off with the button. You would know to do this by the start button flashing instead of being lit up solid. For this reason we recommend that you jump start the car with jumper cables or a battery pack instead of roll starting it. 

Return Policy

We have a 30-day return policy, which means you have 30 days after you have received your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original, unopened packaging.

To start a return, you can contact us at jordandistributors@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return shipping must be paid by the customer.

You can always contact us for any return question at jordandistributors@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure that you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund. All returns are subject to a 20% restocking fee unless stated by us prior to the return